FAQs

Do you do signs?
Our most asked question! We offer you a complete sign service from design through to installation and maintenance, and any sign services we don’t provide we will outsource for you.

Why do I need signs and graphics to promote my business?
Signs are the most effective inexpensive form of advertising, promoting your business 24 hours a day, 365 days a year. Signs are the first point of communication between you and your customers/visitors. And from this, signs are the first impressions people receive of you and your business. Signs are like the clothing of a business – we often notice them when they are missing. Many people will admit to judging a business on the state of their signage. Signs also provide information and health and safety signs are a mandatory requirement.

Can I get a custom-made sign?
Of course. The majority of what we do is bespoke which is individual to the customer. If you have something in mind please contact us and discuss the options with you or you can always arrange a free site survey appointment, where we can take a look at your premises and advise you.

What materials are used in the construction of my sign?
We have the ability to use many different types of materials, from extruded plastics, acrylics, glass, wood, co-polymers, copper, brass, aluminium, steel and composite materials. Materials are available in various different colours and finishes.

What fonts can I choose from?
We have an extensive range of fonts to choose from allowing you to specify the font style you are looking for, or we can suggest what would best suit your company style, we can also recreate old artwork designs.

Can you replicate our company identity?
Yes! We can replicate your corporate identity, we can even follow any guidelines provided for the use of branding and logo’s ensuring our designs will fit in with your company branding.

What will the final product look like?
Upon confirmation of order, we can provide you with a photographic representation proposal of your sign.

Will my sign require planning permission?
Generally, all illuminated signs visible from the road will require advertisement consent from your local council. The planning consent you may be able to attain will depend on your location if you are located in a conservation area or a listed building, the variety of signage consent you may be able to get will be reduced or come with provisions. If you are concerned about these issues, please speak with us or your local council development department.

How long will it take to manufacture my sign?
Our manufacturing time under normal circumstances is 7-10 working days. For particularly large projects this may be longer, for smaller projects it may be shorter.

What guarantee does my sign have?
Our signs are completed to the highest possible standard and are currently supplied with a 1-year guarantee from the date of the completion of the installation.

What policies does your company have in place?
We have in place the policies (produced upon request) for Health and Safety policy and Environmental Policy. We can also provide or when an installation requires, a method statement and risk assessments.

Do you provide sports ground signage, school signs, retail signs and business signs for all industry sectors?
We work with many types of businesses including; retailers, hairdressers, the public sector, schools and further education establishments, sports grounds and stadiums, marketing and design agencies, architects and surveyors, the health sector, offices, car and commercial vehicle dealers; and tradesmen including builders, contractors, plumbers and electricians to name but a few…

How do I pay for my business signs and graphics?
New customers will usually be asked to pay a deposit before any work has commenced and this can be either in the form of cash, cheque, credit card or through a proforma invoice. Once you have set up an account with us, in most cases we will offer you a 30-day invoice account.

What should my signage say to communicate my company branding?
The best sign for any business is one that will attract the most customers and give your business the correct identity. All signage must be clear, easy to read and understandable. As experts in signs and graphics, we can help advise and specify the best solution for your needs. J Connor Signs has the equipment and expertise to produce high-quality signs able to get you noticed.

What are my legal obligations?
It is always advisable to contact the planning office when commissioning new exterior signs to ensure you comply with current building and planning regulations. You should contact the DVLA to notify them of any changes to your vehicle after receiving vehicle graphics.

What are LED signs and how do they work?
Light Emitting Diodes (LEDs) is a solid-state semiconductor devices which can convert electrical energy directly into light energy. To get a glowing sign from LED, they are placed adjacent to each other in a polymer jacket, just so far apart as to permit glow overlap and give a constant regular light. Becoming increasingly popular, LEDs are very flexible, easy to handle and low in energy usage, providing a smart, professional finish to both interior and exterior signs. There is a selection of colours available and LED signs can also comprise variable message signs which can be programmed to display any message you wish. Visit the Signage page to see examples.

Do we need an electrician for the installation of my signage?
Yes if you have any electrical supply to your signs then you should use a qualified electrician.

What sort of banners do you provide?
Whether you are looking for an interior or exterior banner, we can provide the ideal solution for your needs. From PVC and vinyl printed banners which can be fixed to railings or buildings or within a banner framework to floor-standing banner stands to decorate your reception area, we offer a full range of products for the added promotion of your business. Banners can also be suspended from the side of a building, lamp posts and other substrates and can be printed on a wide range of materials making mesh banners, PVC banners and vinyl banners. See our Banners & Pop Up page for more information.

What’s the difference between vehicle graphics, vehicle livery and vehicle wrapping?
Vehicle graphics and vehicle livery are the general terms used to describe the application of vinyl graphics to any type of vehicle from cars and vans right through to lorries or motorcycles. We have also applied graphics to buses, boats and even an aeroplane in the past. The graphics can be as simple as text lettering or can include photographs, company logos and much more… Visit the Vehicle Graphics page to find out more and see examples.

What is etch vinyl graphics and how is it used on windows?
Also called frosted vinyl, etch window graphics are ideal for branding areas of glass giving a professional finish to your premises. Large areas of glass also need to be identified with markings to conform to health and safety standards and etch vinyl is a great way to achieve this.

Can you do full-colour photographs and text for my vehicle graphics? What options are available?
From simple single-colour lettering on the side of your vehicle to large format photographs and vehicle part-wraps, we can provide a one-stop-shop solution for all of your vehicle graphic needs. We also provide a range of magnetic vehicle signs and use reflective or conspicuity markings for high-visibility vehicles. Visit the vehicle graphics page for more information.

What is a sign tray used for?
A tray sign is most commonly a moulded aluminium tray used as a substrate to provide the backing for your sign. This can be powder coated in a wide range of colours to suit your branding. Tray signs can also be fret cut to allow a graphic and illumination to shine through in your required design. The tray frames the vinyl text or lettering to give your sign prominence on your building. Tray signs are not only used for fascias but can be used for smaller applications, for example, entrance signs. Take a look at our Signage page for further information.

What is a projecting sign or hanging sign?
Usually installed on the outside of a building, a projecting sign is fixed to a bracket to enable the sign to project at an angle perpendicular to the building, therefore making it easier for your sign to stand out eg. In high footfall retail areas. This is usually used to supplement a fascia on your building. Take a look at our Signage page.

Do you do pavement signs and other pavement furniture for cafés and retail areas?
Yes, we have a wide range of pavement furniture available including A-boards, notice boards, chalkboards and swing signs.

Do you offer free consultations for sign design?
Yes, we are happy to provide you with a free-of-charge site survey and quotation.

Do we need to supply our own artwork/designs for our business signs or vehicle graphics?
Although we specialise in the manufacture of signs and graphics and not design, the nature of the work we do means that we can design our products to meet your exact requirements. We can design your company logo and design your artwork from scratch, through consultation with you. We will often charge a design fee for this service but this will always be confirmed with you prior to commencing the work. Equally, we are very happy to work with your own designs and artwork and accept most file formats. Please call us or request a call back to discuss your requirements.